RETURN POLICY & EXCHANGE POLICY

We at 2Bme strive to keep our customers happy and satisfied with our Products. We offer Easy Returns and Exchange for the products that do not fit you or you do not like them for some reason. For returning any product purchased from our Website www.2Bme.co.in all you have to do is to notify us by simply filling a form here given within 48 hours of delivery mentioning the reason of exchange and return of the product. There are 2 ways to send the product back to us:

  1. Shipping the product back to us at the below mentioned address.

    If you are sending yourself then the product should reach our premise within 15 days of the delivery.Our Warehouse Address:

    SPENCERS RETAIL LTD
    C/O KHASRA NO.25/12/2,18,23,19 REVENUE ESTATE
    VILLAGE KHAWASPUR / JAMALPUR GURGAON-122503
  2. Pick Up From Location: Let us know through our website that we need to pick up your product, and within 48 hours of delivery, we will get the same picked from the comfort of your home by our Delivery Partners.

Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for exchange. Please be advised that responsibility for the products to be returned will become ours once the pickup is completed from your location by our Courier Partners. Once you request to exchange a product by filling the above form, a pick up is organized for the item. Our courier partners will come to pick up the item within 2-3 business days after your exchange request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes the quality control check, an exchange is initiated. Please note that for pickup from your location, the accuracy of the addresses are solely your responsibility.

While we respect your ability to initiate returns as our valued customer and as 2BME is all about believing in yourself and we believe in your right to return, we would like to bring to your attention that in case of frivolous return attempts aimed at taking undue advantage of our Returns Policy, we are entitled take action permitted under the laws of India.

REFUND POLICY

2Bme follows No Cash Refund Policy wherein original shipping charges along with the payment made through credit card, debit card, net banking or COD is non-refunded in cash.

There is an exception in this case, if your ordered product gets out of stock then please select another product of the same or above price, we will try to arrange the article according to the availability otherwise we will credit the same amount in your wallet.